We take value in knowing that you have received your products in the best conditions. Each item is carefully packed to avoid damage. Because all our products are handmade, it typically takes 7-14 days for shipping. As soon as your order is shipped, you will be provided with tracking information to track your package.
RETURN & EXCHANGE POLICY
We strive for complete customer satisfaction. In event that you are not 100% satisfied with any of the items you purchased from R & R Home Essentials, we do accept returns/exchanges within 14 days of when the item was delivered to you.
This only applies to products that have been received with defects and unused products. Prior to returning your item please contact us at firstname.lastname@example.org for prior approval. We reserve the right to deny any refunds to sender if you do not obtain prior return approval.
If you are interested in obtaining a refund you will be responsible for payment for your own shipping costs. Shipping costs are non-refundable. We strongly encourage using a trackable shipping service.